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FAQS

Help and Advice

AIRE is committed to providing our clients with exceptional customer service. We have laid out a list of questions that are commonly asked by our clients. However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.

Chair

CAN AIRE HELP US WITH SHOPPING AS WELL?

We can!  We have access to an array of companies and are able to source products on your behalf, with discounts where possible.

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And no design package is necessary, simply subscribe to our Interior Design Retainer to gain all the benefits!

Modern Living Room

DO YOU OFFER E-DESIGN AUSTRALIA WIDE

The simple answer is yes!  We also offer our design services virtually and connect to you via Zoom consultations.

Working

WHAT IS THE DESIGN PROCESS LIKE AT AIRE?

The design of your space is a collaborative process.  We will be in contact at key stages of the project to ensure that the design is heading in the direction that you are fully satisfied with.  

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And any questions, at any stage, just call us.  We are always happy to hear from you and assist in any way possible.

T&Cs

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GENERAL T&Cs

  • Service Fee = Project Management/Installation - Additional Fee = $75 per hour

  • Additional changes to concept and/or plan over and above what stated in package, incurs a charge of $75 per hour

  • 5% Discount for additional packages only valid for 30 days from initial purchase.

  • Refer to contract for Service Specific T&Cs

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INTERIOR DESIGN RETAINER T&Cs

  • The Interior Design Retainer is a virtual service only

  • Each session entitled client to 1 x product selection & Interior Design advice

  • Curated selection of products – up to 3 options per enquiry

  • 12 session package, valid up to 12 months

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